CONTACT HAMCO WEAR INTERNATIONAL

Our standard turnaround time is 4-6 weeks from design approval to final delivery. This includes:

• Design and mockup approval: 3-5 business days
• Production preparation: 2-3 business days
• Manufacturing: 10-15 business days
• Quality control: 1-2 business days
• Packaging and shipping: 1-3 business days

Rush production is available for an additional fee, with turnaround times as quick as 10-14 business days.

Yes! We can fully customize uniforms, apparel, and accessories to match your brand. Our design services include:

• Custom logo creation or adaptation for your team
• Color customization to match your team or organization's branding
• Multiple decoration methods including sublimation, screen printing, embroidery, and tackle twill
• Personalization with player names and numbers

Our design team will work with you to create the perfect look for your team or organization.

We accept a variety of payment methods to accommodate our global clients:

• Major credit cards (Visa, Mastercard, American Express, Discover)
• PayPal for secure online transactions
• Bank transfers for bulk orders (wire transfers)
• Letter of Credit for international business orders

For large orders, we typically require a 50% deposit to begin production, with the remaining balance due before shipping.

Absolutely! We can provide a sample for a nominal fee, which will be deducted from your final invoice if you proceed with a full order. Our sampling process includes:

• Production of a physical sample based on your specifications
• Quality assessment and documentation
• Sample shipping via express courier
• Follow-up consultation to address any adjustments needed

Samples typically take 1-2 weeks to produce and ship depending on complexity.

Yes, we proudly ship to over 50 countries worldwide. International shipping options include:

• Standard international shipping (10-21 business days)
• Expedited international shipping (7-14 business days)
• Express international shipping (3-5 business days)

International orders may be subject to customs duties and taxes which are the responsibility of the recipient. Our team can provide guidance on estimated customs fees for your destination country.

Once your order ships, we'll provide tracking information via email so you can follow its progress. Our shipping process includes:

• Automatic email notification when your order ships
• Tracking number and carrier information
• Estimated delivery date
• Option to sign up for SMS tracking updates

You can also contact our customer service team at any time for status updates on your order.

Contact us as soon as possible. We'll do our best to accommodate changes if production hasn't started. Our change request process:

• Submit change request via email or phone immediately
• Our team will assess if the changes can be implemented
• If production hasn't started, most changes can be made with minimal or no fees
• If production has begun, change fees may apply depending on the stage and nature of the changes

We understand that requirements can change, and we'll always try to be as accommodating as possible.